We are committed to providing a safe, fun, and responsible gaming environment. Gaming should remain enjoyable, not a problem. Know your limits and stay in control.
Responsible Gaming It means gaming for entertainment, where you maintain control and stay aware of your time, money, and emotions. 99jilli Believes that online gaming should be entertainment, not addiction. We encourage all our users to follow conscious and safe gaming practices.
The core principles of responsible gaming are:
Online gaming is only for those 18 years or older. If you are a minor, using 99jilli is legally prohibited and your account will be closed immediately.
99jilli Is dedicated to creating a safe and responsible gaming environment. We take the following measures:
Every new user's age is strictly verified. Through the KYC (Know Your Customer) process, we ensure that no minor can register on the platform. Age verification with a national ID card, passport, or driver's license is mandatory.
We provide free self-assessment tests for users to help analyze their gaming habits. These tests are completely confidential and will tell you whether your gaming behavior is healthy or problematic.
99jilli sends regular reminders so players know how long they've been playing and how much they've spent. This helps users monitor their activity and stay aware.
Educational articles, videos, and guides about responsible gaming are available on our platform. Players can access these resources anytime and learn about safe gaming.
99jilli Provides you with powerful tools to control your gaming activity. These tools are available in your account settings:
You can set daily, weekly, or monthly deposit limits. Once the limit is reached, you won't be able to deposit again until that time period ends. This protects you from overspending.
Set a maximum amount for each bet or gaming session. This ensures you never make large bets on impulse.
Set the maximum amount you can lose within a certain period. When you reach the loss limit, your gaming session will automatically end.
Decide how long you'll play each day or week. You'll receive a notification when time is up and your session will be limited. This helps maintain balance between gaming and other life activities.
If you feel you need a break, you can temporarily suspend your account for 24 hours, 7 days, or 30 days. During this time you will not be able to log in, deposit, or play.
If you feel gaming has become a problem for you, you can exclude yourself for 6 months, 1 year, or permanently. You cannot shorten the self-exclusion period yourself; it will be automatically lifted after the set time expires.
Log in to your account → Settings → Responsible Gaming → select your preferred limit and save. Limits take effect immediately and can be changed after 24-72 hours.
Problem gambling is a serious condition that can affect your financial, mental, and social life. If you recognize the following signs in yourself, seek help immediately:
If you experience three or more of these signs, you likely need help. Use the support resources below or contact our support team. Remember, seeking help is not weakness—it's courage.
99jilli strictly ensures that no one under 18 can access our platform. Recommendations for parents and guardians:
We actively investigate any reports of underage users and permanently close their accounts.
If you or someone you know is suffering from a gambling problem, the following organizations can help:
These organizations provide completely confidential and judgment-free help. Your information will never be shared.
If a loved one is addicted to gambling, you can help them too:
99jilli We are committed to continuously improving our responsible gaming policies. We regularly review our systems, adopt new technologies, and follow international best practices. Your safety and wellbeing are more important than our business.
We want you to have a fun, exciting, and safe experience at 99jilli. We're always here to support responsible gaming.
99jilli gives you complete control. Use the tools below to keep your gaming experience safe and enjoyable.
Set how long you'll play each day or week. You'll receive automatic notifications when time is up and your session will end.
Set daily, weekly, or monthly deposit limits. This will protect you from overspending and help you stay within budget.
Set a maximum amount for each bet or gaming session. Avoid making large bets on impulse.
Set the maximum you can lose within a certain period. Gaming will automatically stop when the limit is reached.
Take a break from 24 hours up to 30 days. During this time you cannot log in or play. Give yourself a chance to refresh.
Exclude yourself for 6 months, 1 year, or permanently. This is the most effective solution for serious problems and cannot be reversed.
99jilli provides the following tools and services to ensure your safety.
Take our free online test to assess your gaming behavior. It's completely confidential and will help you become aware of your habits. The test takes just 5 minutes and provides instant results.
Receive reminders at regular intervals so you know how long you've been playing and how much you've spent. These notifications keep you aware and prevent excessive gaming.
View a complete record of all your deposits, withdrawals, bets, and wins. Transparency is our policy and your right. Review your account at any time.
Articles, videos, and guides on responsible gaming, problem gambling prevention, and financial planning. Knowledge is the best protection. Access our resource library.